C90

Support

Email simplehelpdesk321@gmail.com. We usually reply within two days.

How do I connect Apple Music?

Open Settings in C90 (the slider icon, top right) and tap Connect Apple Music, or press PLAY in Music app mode. If you tapped "Don't Allow" before, go to your iPhone's Settings → C90 and switch on Media & Apple Music.

How do I change the tape?

Press EJECT. Your shelf of tapes slides up: tap any playlist or album. Tap outside the shelf, or swipe it down, to keep the tape you have.

How do I skip songs?

Tap ▶▶ for the next song and ◀◀ for the start of the song (tap again for the previous one). Hold either key to fast-forward or rewind. Tap the cassette to see its tracklist and jump to any song.

Can I play songs from Suno, YouTube or Spotify?

Use Any app mode: start the music in that app, come back to C90 and the reels turn while it plays. iPhone apps can't read another app's song title, so you write the label yourself. For the full experience with your own songs, download them (for example your Suno MP3s) and open them in C90, or use + Add files on the shelf in My files mode.

What is "Make me a tape"?

It fills one 45-minute side with songs you've starred in Apple Music and songs you play most, without repeating an artist twice in a row. It uses simple rules on your phone, not an online service.

How do I keep C90 on my desk all night without draining the battery?

Turn on Keep screen on and Night deck in Settings. Night deck turns everything black except a dimmed cassette (black pixels use no power on OLED screens), lowers brightness and redraws less often. For long sessions, keep the phone on its charger.

I bought the C90 Collection. How do I get it on another device?

Open Settings → Restore purchase, signed in with the same Apple Account. Family members in your Family Sharing group get it too.

How do I get a refund?

Purchases are handled by Apple: request a refund at reportaproblem.apple.com.